About Us

Welcome to Doolittles Pet Stores, a UK-based online pet supplies store serving customers through doolittlespetstores.com.

Based in Belper, United Kingdom, we focus on a carefully organised selection of practical products for dogs and cats. Our current range is centred around everyday pet needs including feeding, play, grooming, and walking-related use.

Our aim is to provide a straightforward online shopping experience where customers can clearly review product information, pricing, delivery details, returns information, and customer support options before making a purchase.

Who We Are

Doolittles Pet Stores is a UK-based pet supplies business operating from:

21 Strutt St, Belper DE56 1UN, United Kingdom

Rather than offering an unnecessarily broad catalogue, we focus on a defined selection of products that fit practical everyday pet routines.

Our current range includes products such as:

  • Dog and cat toys
  • Feeding bowls and accessories
  • Treat-dispensing products
  • Dog grooming products
  • Dog collars
  • Pet feeding tools and accessories

Product availability may change from time to time, so customers should always refer to individual product pages for the most current information.

Our Product Collections

Our current online product range is organised into four main collections:

  • Dog Essentials
  • Cat Essentials
  • Feeding & Accessories
  • Grooming & Walking

These collections reflect the products currently available through Doolittles Pet Stores and are intended to make browsing simple and organised.

Dog Essentials

Our Dog Essentials collection brings together practical products from our current range that are suitable for everyday dog-related use.

The collection may include products for:

  • Feeding
  • Chewing and play
  • Grooming
  • Everyday collar use
  • Other practical dog routines

Customers should review each product page carefully for information about design, material, size, intended use, and other relevant details before purchasing.

Because every dog may have different needs, size, behaviour, and activity levels, customers should select products that are appropriate for their individual pet.

Cat Essentials

Our Cat Essentials collection focuses on products intended for cat play, activity, and enrichment-related use.

Current products may include:

  • Interactive cat toys
  • Teaser-style toys
  • Treat-dispensing toys
  • Rolling toys
  • Woven or rope-style cat toys

Different cats may interact with toys in different ways.

Customers should review product-specific information carefully and supervise pets during use where appropriate.

Feeding & Accessories

Our Feeding & Accessories collection includes practical products designed around everyday feeding routines.

Depending on current availability, the collection may include:

  • Dog feeding bowls
  • Pet food spoons and feeding tools
  • Treat-dispensing products
  • Practical feeding accessories

We aim to provide clear product information so customers can understand the intended function of each item before ordering.

Individual product pages should be reviewed for current specifications, materials, dimensions, and usage information where applicable.

Grooming & Walking

Our Grooming & Walking collection contains practical products for routine dog grooming and everyday walking-related use.

Current products may include:

  • Dog grooming brushes
  • Dog collars
  • Related practical accessories

Customers should review relevant size, design, material, and usage information before purchasing.

When using collars, grooming products, or other pet accessories, customers should ensure that the product is suitable for their individual pet and is used appropriately.

Products for Everyday Pet Routines

Our product range is centred around practical activities that form part of everyday pet care.

Depending on the products currently available, these may include:

  • Feeding
  • Interactive play
  • Chewing and play activity
  • Cat teaser play
  • Treat-dispensing activity
  • Grooming
  • Everyday dog collar use

We aim to describe products clearly so customers can understand their intended purpose.

We do not assume that every product will be suitable for every pet.

Pet size, behaviour, activity level, preferences, and individual requirements can vary, so customers should always review product information carefully before purchasing or using an item.

Clear Product Information

We aim to provide clear and useful information on individual product pages to help customers make informed purchasing decisions.

Depending on the product, information may include:

  • Product name
  • Product description
  • Price
  • Colour
  • Design
  • Material information
  • Features
  • Intended use
  • Size or dimensions
  • Package contents
  • Care information
  • Safety information

Product images are provided to help customers understand the appearance and design of an item.

Customers should review both the product images and written product information before completing a purchase.

If you have a question about a product before ordering, our customer support team is available to assist.

Our Approach to Online Shopping

We aim to keep doolittlespetstores.com straightforward, organised, and easy to navigate.

Our four main collections help customers browse according to the type of product they are looking for:

Dog Essentials – for our current dog-related products.

Cat Essentials – for cat toys and activity-related products.

Feeding & Accessories – for feeding bowls, feeding tools, treat-dispensing products, and related accessories.

Grooming & Walking – for dog grooming and walking-related products.

We also aim to keep important information about pricing, shipping, returns, refunds, and customer support accessible throughout the website.

Shopping With Doolittles Pet Stores

Customers can browse and purchase available products online through doolittlespetstores.com.

Unless otherwise clearly stated, prices are displayed in British Pounds Sterling (GBP / £).

Before completing an order, we recommend checking:

  • Product information
  • Product price
  • Selected quantity
  • Delivery address
  • Delivery charge
  • Order total
  • Payment information

Customers should review their order information carefully before completing checkout.

If assistance is required with an existing order, our customer support team can be contacted using the details below.

Shipping & Delivery

Doolittles Pet Stores currently delivers to eligible addresses within the United Kingdom.

Our standard delivery information is:

  • Processing Time: 0–1 business day
  • Transit Time: 2–4 business days
  • Estimated Total Delivery Time: 2–5 business days
  • Orders of £150.00 or more: Free Standard Delivery
  • Orders below £150.00: £6.99 Standard Delivery
  • Order Cut-Off Time: 5:00 PM (GMT)

Business days are Monday to Friday, excluding applicable UK public holidays.

Delivery timeframes are estimates and may occasionally be affected by carrier operations, public holidays, weather conditions, seasonal demand, remote delivery areas, or other circumstances outside our reasonable control.

Please review our Shipping Policy for complete shipping and delivery information.

Returns & Refunds

Eligible online purchases may generally be returned within:

30 calendar days from the date of delivery

subject to the conditions set out in our Return & Refund Policy.

Once an eligible returned product has been received and inspected, approved refunds are normally processed within:

10 business days

Approved refunds are generally issued to the original payment method.

Additional processing time may be required by the customer's bank, card issuer, or payment provider.

If a product arrives damaged, defective, incorrect, or not as described, customers should contact us promptly so the issue can be reviewed.

Nothing in our voluntary return policy limits or excludes any applicable statutory consumer rights.

Our Commitment to Clear Information

We want customers to be able to understand what they are purchasing and what to expect when ordering from us.

For this reason, we aim to keep important information about:

  • Products
  • Pricing
  • Shipping
  • Delivery
  • Returns
  • Refunds
  • Customer support

clear and accessible across our website.

Where product details or availability change, customers should refer to the relevant product page for the latest information.

Customer Support & Business Information

If you require assistance with a product, order, delivery, return, or another matter, you can contact us using the following details:

Business Name: Doolittles Pet Stores
Business Email: support@doolittlespetstores.com
Business Phone: +44 1773 880742
Business Address: 21 Strutt St, Belper DE56 1UN, United Kingdom

Online Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT)

Order Cut-Off Time:
5:00 PM (GMT)

When contacting us about an existing order, please provide your order number and the email address used during checkout where possible.

Thank You for Visiting Doolittles Pet Stores

Thank you for visiting Doolittles Pet Stores.

Our online range remains focused on practical products within our Dog Essentials, Cat Essentials, Feeding & Accessories, and Grooming & Walking collections.

We aim to make it easy for customers to browse available products, understand what they are purchasing, review delivery and return information, and contact us when assistance is required.

We appreciate your visit to doolittlespetstores.com and encourage you to review individual product pages for the latest information about our available products.